Privacy Policy
This site is offered by Template Film, a small company based in Charlbury, Chipping Norton, UK.
We take your privacy seriously – collecting only the data we need to be able to provide you with our services. We do not share your data with any other organisations, and make every effort to ensure that the data we hold is kept secure.
What personal data we collect and why we collect it
Enquiring and Ordering
When you submit an enquiry or order, we collect your enquiry or order details, and any other contact details or information that you provide us with. This information is collected solely for the purposes of responding to your enquiry or fulfilling your order.
Payment Details
We do not permanently store card or bank account details on any of our systems. If you make a card payment via our site, the payment is processed externally by either PayPal (https://www.paypal.com/uk/webapps/mpp/ua/privacy-full) or Square (https://squareup.com/us/en/legal/general/privacy-no-account). If you opt to make a credit or debit card payment via Square, or ask for your card details to be remembered, your card details are passed via an encrypted connection to Square and exchanged for a token, which is then stored in our database.
Cookies
Functional Cookies
If you log in to our site, first-party cookies will be set from our domain solely for the purposes of “remembering” you, your settings and your preferences in your own browser and for keeping you logged in.
Analytics Cookies
No analytics cookies are set when you visit our site. Analytics data is collected using scripts that do not collect any personally identifiable data and do not track users between sites. For more information visit: https://plausible.io
Marketing Cookies
Our site does not directly set any marketing cookies.
Embedded content from other websites (such as a Google maps, YouTube or Vimeo videos and social media feeds) behaves in the exact same way as if the visitor has visited the other website. In their standard implementations, these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account (such as a Google or Facebook account) and are currently logged in to that account in your web browser. We make every effort to ensure that any Third Party content embedded within our site is prevented from setting additional cookies for tracking and marketing purposes.
To prevent any site that you visit from setting Third Party cookies, they can be disabled in the privacy section of your web browser’s settings – for instructions on how to do this in the most popular browsers, visit the providers’ support sites: Google Chrome, Apple Safari, Mozilla Firefox or Microsoft Edge.
If you would like to protect your privacy and avoid being tracked for marketing and advertising purposes when browsing elsewhere on the internet, you may wish to consider using a privacy-focused browser such as Mozilla Firefox (https://www.mozilla.org/en-GB/firefox/new/) or Brave (https://brave.com).
Security and Spam Protection
This site employs software to protect against unauthorised login, spam and other malicious activity. Where malicious activity is detected, the IP address from which it originated will be stored.
How long we retain your data
If you provide us with your contact details or other information, we will retain it indefinitely, unless you have specifically requested otherwise or until such time as you request that it is removed. During the time that we retain your details, we will use them only for the purpose(s) for which you gave your consent – such as corresponding over a question or request, receiving news updates, or for processing orders.
What rights you have over your data
You can request full details of any information that we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
This site hosted on a secure PCI-compliant server situated within the UK. Your contact information, and information for managing your website will also be held securely in our own computer records systems or cloud storage (see below).
How we protect your data
This site use the https protocol and, as such, any data you exchange with the site is transmitted over a secure, encrypted connection – details of the security certificate can be viewed by clicking on the symbol to the left of our website address in your browser address bar. Access to data held within the site, or within our own computer systems and cloud storage with Microsoft (https://privacy.microsoft.com/en-gb/privacystatement), is password-protected and subject to additional layers of security.
Data breach procedures
If we suspect that there has been any unauthorised access to, or disclosure of, the personal data that we hold, we will immediately inform anyone who we believe may have been affected.
Contact information
For any matter related to privacy or the storage and processing of personal data, please contact us using the details below.